Feature · Alerts
Alerts on your channels, safe on the lock screen.
TaxCare reaches you by push notification, WhatsApp, SMS or email, you decide which of the optional ones you want, and what appears on your lock screen is masked.
In short
Push, WhatsApp, SMS and email, with your choice of channels and nothing sensitive on the lock screen.
What it does for you
Your choice of channels
In Profile, Notifications, you switch on the optional alerts per channel. Nothing is pre-ticked.
Masked on the lock screen
Push, WhatsApp and SMS show a masked PAN or phone number, never a full PAN, Aadhaar or password.
Security alerts always reach you
Account and sign-in alerts are sent regardless of your optional choices, so you can act on anything unexpected.
Quiet hours for optional pushes
Optional push notifications are held between 22:00 and 08:00 IST, and a daily limit stops them piling up.
Your language
Push notifications follow the language of your app, English or Hindi where a Hindi version exists.
A notification bell with the details
Alerts collect in the in-app bell, where you mark them read and open the screen each one points to.
How it works
- Open Profile, NotificationsSee each type of optional alert and each channel.
- Switch on what you wantTurn on channels one by one. Push permission is asked only when you tap for it.
- Get alerts, open the right screenTapping an alert opens the screen it is about inside TaxCare.
Questions people ask
Can I turn everything off?
You can switch off the optional alerts. Account and security alerts, one-time passwords and the status of your own paid orders and filings are still sent because they concern your account itself.
Why do I not get push on my iPhone?
Apple allows web push only for an app added to the Home Screen. The app shows the steps to add it.
Is SMS always used?
No. For security alerts SMS is a last resort, used only when push could not reach you and WhatsApp was not sent.
See it in your own return
Sign in with your mobile number and try it on your own tax profile.