Questions, answered

ITR-1, ITR-2, ITR-3 and ITR-4 — salary, pension, house property, capital gains, freelance and small-business income. If your return needs more than the app can do, a Tax Expert can file it for you.

Most people don't. Once you connect your PAN, TaxCare fetches your AIS, TIS and Form 26AS or Form 168 from the Income Tax portal. Together they carry your salary, TDS, interest, dividends and more.

Yes. Add anyone at home who has their own PAN. Each return is filed separately, and you manage them all from one account.

Hand your return to a verified TaxCare Tax Expert from inside the app. The price is shown before you book, and the expert works on the same return.

Yes. The website and the app work in English and Hindi, and Shri, our assistant, answers in English, Hinglish or Hindi.

Every account that hasn't filed with TaxCare yet. The first return you file yourself gets 25% off — any type of return, whatever your income. It is one per account, family members included. You get one discount per payment: if an offer, a promo code or a referral reward saves you more, that one is used and you keep the 25% for a later return. If you start a return and don't file it, you keep it too. A return filed by a Tax Expert does not use it.

At the end. You see your computed return and the exact fee first, and pay just before it is filed. A Tax Expert service is paid in full when you book it.

No. You pay per return, only when you file, and the fee for your income slab is the whole fee — nothing added, never more than ₹1,499. The tax calculator, Shri and refund tracking cost nothing.

Yes, when one is running. You get one discount per payment: if an offer, a promo code and a referral reward all apply, the one that saves you most is used.

Share your personal link from Profile → Referrals. Your friend gets 30% off as soon as they sign up with it, usable on their first payment. You get 30% off your next paid service once your friend's first payment goes through. It is a discount, never cash, and there is no limit on how many friends you refer.

Refunds follow our Refund & Cancellation Policy. For a Tax Expert service: in full before an expert is assigned, less the engagement fee until you approve the work, and none after that.

They are TaxCare's own panel. Each is an ICAI member whose membership TaxCare has verified. TaxCare is not a marketplace: you do not choose between bidders, TaxCare assigns a Tax Expert for you.

Each service has its own final price, shown before you pay. You pay in full at booking. If the work needs more, your Tax Expert can request an additional fee that you may accept or decline.

No. A return or a notice reply is submitted only after you approve it on the order.

They are stored privately, opened only through time-limited links, and every opening is recorded and visible to you.

You can raise a concern from the order. It opens a support ticket that carries your order number. After delivery you can also rate the work.

Your account data is stored in India (AWS Mumbai), encrypted in transit and at rest, and used only for the purposes you consent to under the DPDP Act, 2023. A few providers outside India get limited, masked data, each named in our Privacy Policy. You can download your data, correct your contact details and delete your account from your profile; for anything else, write to our Grievance Officer.

Your account, tax profile and documents are stored on servers in Mumbai.

Filed return records are kept for 6 years, as the law requires, and this overrides an erasure request until it ends. Other data is kept for up to 8 years. Automatic erasure at the end of those periods is being built.

TaxCare publishes a Grievance Officer, who is also its Data Protection Officer. Write to grievance@taxcare.in.

Yes. There is no sign-up and no payment. Open the page and start typing.

Not to TaxCare. The arithmetic runs in your browser, and your figures are kept only in your browser on this device so a refresh does not lose them. They stay until you press Clear all or clear your browser data.

It uses the same tax engine as the TaxCare app, with the slab rates, Section 87A rebate, surcharge and cess for the Tax Year you pick. It is still an estimate: HRA, other salary exemptions, capital gains and business income are not included, and your actual tax depends on your full return.

The new regime is the default. Salaried people can choose the old regime each year when they file, if it costs them less; with business income, switching is limited.